Shipping Information
Welcome to our shipping information page
Here you can find out everything you need to know about shipping your order.
Delivery time:
We produce our products on demand to ensure that you only receive the highest quality. Because of this, our average delivery time is between 3-5 weeks. As soon as your order is ready to ship, you will receive a notification from us with a tracking number so that you can track the delivery status of your order at any time.
Shipping:
Shipping within Germany is free for orders over 80€. For orders below this value, shipping costs are calculated in the checkout process based on the size of the package and the delivery location. This way we ensure that you only pay the actual shipping costs and nothing more.
Shipping options:
We offer several shipping options depending on how quickly you want to receive your order. The shipping options and their estimated delivery times are as follows:
- Standard shipping: Delivery time is usually 2-4 weeks.
- Express shipping: Express shipping is currently not available.
Please note that estimated delivery times are only a guide and depend on various factors. We do our best to ensure that your order reaches you as quickly as possible.
International shipping options:
Currently we only offer national shipping within Germany. However, if you would like to place an order outside of Germany, please contact us to clarify shipping costs and delivery time.
Returns and exchanges:
Please note that due to the handmade nature of our products and production on demand, no returns or exchanges are possible unless the product has manufacturing defects. If you have received a product with manufacturing defects, please contact us immediately so that we can find a solution for you.
We hope this information is helpful to you. If you have any further questions, please do not hesitate to contact us. We will be happy to assist you.